B1 Dialogue · · American
Calling IT support
Follow a call to fix a login problem.
Not quite right? Generate one at my level0:000:00
Words highlight as you listen. Click a line to jump; click a word — or select a fast phrase — and the coach explains it; hover a line to practise saying it.
Tap the mic on any line and Ellie will coach your pronunciation.
1
IT support, how can I help?
2
I can't log in to my email account.
3
Have you tried resetting your password?
4
I did, but the link never arrived.
5
Let me send it again. Check your spam folder too.
6
Got it now — thank you so much!
Test yourself
Optional — check what you caught from the audio.
1. What is the user's problem?
2. Where should the user also check?